A Practical Guide to Selecting the Right Custom Orthotics
- Wasatch Foot & Ankle

- Jul 24
- 4 min read
If you’ve been dealing with persistent foot discomfort, pain during activity, or challenges in finding comfortable footwear, custom orthotics may offer the support you need. Properly designed orthotics can relieve pressure, align your posture, and significantly improve mobility and quality of life. But with so many options available, choosing the right orthotic can feel overwhelming. This guide breaks down everything you need to know to select custom orthotics that match your foot type, activity level, and health needs.
Understanding Your Foot’s Structure and Needs
Foot Types and Arch Variations
Knowing your foot type is the first step toward selecting the best orthotics. Most feet fall into one of three categories: neutral, flat (low arch), or high arch. Neutral feet distribute weight evenly and often require moderate support. Flat feet tend to roll inward (overpronate), increasing the risk of joint pain and instability. High arches can result in poor shock absorption, leading to heel or forefoot pain.
A quick wet footprint test or a professional gait analysis can help you determine your arch type. This information is vital for designing an orthotic that supports your natural movement and corrects biomechanical imbalances.
Common Conditions That Benefit from Orthotics
Orthotics can relieve pressure and correct alignment issues caused by common foot and ankle conditions such as:
Plantar fasciitis
Achilles tendonitis
Metatarsalgia
Bunions
Flat feet
Diabetic neuropathy
If you suffer from heel pain in the morning or pain after long periods of standing or walking, custom orthotics may offer the solution you’ve been searching for.
The Importance of Professional Assessment and Measurement
Custom orthotics should always be based on detailed measurements and a professional assessment. Specialists at Wasatch Foot & Ankle use advanced diagnostic tools including 3D foot scans, pressure mapping, and gait analysis to assess how your foot functions during movement.
During your visit, your provider will examine your posture, assess your walking pattern, and evaluate any asymmetries or pressure points. This data ensures your orthotics are not only comfortable but also highly functional.
Measurement Tips to Keep in Mind
Always measure your feet while standing for accurate weight distribution
Ensure both feet are evaluated, as they often differ in size or shape
Discuss your lifestyle and daily activity levels with your provider
Note specific pain areas or moments of discomfort (e.g. pain when walking uphill)
Choosing the Right Materials and Features
The materials used in custom orthotics can impact durability, comfort, and function. Your provider will help determine the best combination based on your specific condition and activity needs.
EVA foam provides lightweight cushioning for all-day comfort
Thermoplastics offer durable, structured support for those with instability
Gel inserts absorb shock and reduce pressure on high-impact zones
Moisture-wicking layers help regulate foot temperature and reduce odor
You might also request modifications such as heel cups, arch lifts, or metatarsal pads, depending on your pain points or structural imbalances.
Finding a Qualified Orthotics Provider
When selecting where to get your orthotics, prioritize providers who specialize in foot and ankle biomechanics. Look for:
Board-certified podiatrists or orthopedic professionals
Clinics with diagnostic equipment (e.g. gait labs, pressure sensors)
Custom-molding or 3D scanning capabilities
Clear follow-up processes for refitting or adjustments
Working with an experienced team ensures your orthotics are built to last and can be adjusted as your needs evolve.
Breaking In and Using Your Orthotics Effectively
New orthotics often require a short break-in period. Start by wearing them for one to two hours per day, gradually increasing wear time. Pair your orthotics with footwear that has enough depth and structure to accommodate them comfortably. Avoid flimsy shoes like flip-flops, which can reduce the effectiveness of your orthotics.
Over time, you should notice improved comfort, better posture, and fewer pain episodes. If discomfort persists, schedule a follow-up to reassess the fit or design.
Monitoring and Maintaining Your Orthotics
Like any medical device, orthotics require routine maintenance. Inspect them for wear every few months, and clean them regularly with a mild soap solution and soft cloth. Avoid placing them near heat sources while drying.
Most orthotics last between one and five years, depending on use and material. If your foot pain returns or your lifestyle changes, a new fitting may be necessary to maintain proper support.
Frequently Asked Questions
Q: How do I know if I need custom orthotics?
A: If you experience chronic foot pain, balance issues, or joint discomfort in your knees, hips, or back, it may be due to misalignment in your feet. A consultation with a specialist can determine whether custom orthotics are appropriate for your condition.
Q: What’s the difference between custom and over-the-counter orthotics?
A: Custom orthotics are made specifically for your foot shape and gait pattern. They offer targeted support and pain relief. Over-the-counter options are mass-produced and may not adequately address structural or biomechanical issues.
Q: How long does it take to receive my orthotics after an evaluation?
A: Typically, it takes 1 to 3 weeks from the time of assessment to receive your finished custom orthotics. This timeline may vary depending on the provider and complexity of the design.
Q: Will my insurance cover the cost of custom orthotics?
A: Many insurance plans partially or fully cover orthotics when deemed medically necessary. A physician’s referral and documentation of your condition are usually required. Be sure to verify your coverage with your insurance provider.
Q: Can I use the same orthotics for all types of footwear?
A: Some orthotics are designed for everyday shoes, while others are tailored for athletic or dress footwear. If you have varied footwear needs, your provider may recommend multiple pairs or modular inserts.
Final Thoughts
Custom orthotics are more than just shoe inserts; they're personalized tools designed to restore balance, relieve pain, and improve how your entire body moves. Whether you’re managing plantar fasciitis, high arches, or daily discomfort, working with a qualified provider and selecting the right materials and design can make all the difference.
At Wasatch Foot & Ankle, the team is dedicated to creating custom orthotic solutions tailored to your needs. Through advanced diagnostic tools and personalized care, they help patients achieve better mobility and comfort every day.
Visit Wasatch Foot & Ankle’s orthotics services to schedule your consultation and take the first step toward lasting foot support.




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